Core Security Properties
Production Infrastructure
Plomo’s EU production environment (app.plomo.ai) runs in Frankfurt, Germany, supporting European data residency requirements. All customer data — documents, deal content, and chat sessions — is stored and processed within this region.
A US instance is coming soon for teams that require North American data residency.
Edge Security
Plomo’s edge network is provided by Cloudflare, using HTTP/3 for all connections between end-users and the platform. Cloudflare’s Web Application Firewall (WAF) and DDoS mitigation layer sit in front of every request, filtering malicious traffic before it reaches the application.Dig Deeper
Encryption
Per-deal envelope encryption, what fields are encrypted, in-transit security, and the enterprise BYOK option.
Compliance
GDPR alignment, SOC 2 and ISO 27001 provider certifications, data residency details, and how to request a security review.